Frequently asked questions
Everything you need to know about plans, features, and how Trackr works. Still stuck? Email us.
Is there really a free plan?
Yes — free forever. You get unlimited trade logging, the trading-plan builder, your journal, and CSV import. No card required.
What's the difference between Core and Elite?
Coreadds analytics, AI-powered analytics, fundamentals & news, broker sync (MT4/MT5), and the ability to join groups.
Elite adds the AI Coach, creating your own groups, trade comparison, the leaderboard, and access to the partner program.
What is the AI Coach?
Your personal AI trading coach. It analyses every trade against your plan, surfaces your strongest setups, flags where your edge is leaking, and answers questions about your performance on demand. It's an Elite feature.
Can I import my existing trades?
CSV import is free on every plan. Broker sync (MT4/MT5) for automatic importing is available on Core and Elite.
Do you offer annual billing?
Yes — paying annually is the equivalent of two months free (roughly 17% off) versus monthly.
Can I cancel anytime?
Yes. You can cancel from the billing page at any time — no questions asked. You keep access until the end of your billing period.
Is my trading data secure?
Yes. Your data is stored securely, broker credentials are encrypted, and we never sell your information. Payments are handled entirely by Stripe — we don't store card details. See our Privacy Policy.
Can I earn income by referring people?
Yes — Elite members can become Trackr partners and earn recurring commissions for referrals. Learn about partnerships →